DISCLAIMER

Exclusions and Limitations

The information contained in Company literature and website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

Excludes all representations and warranties relating to the goods/services and use of the website and its contents or which is or may be provided by any affiliates or any other third party including in relation to any inaccuracies or omissions in this website and/or the Company's literature; and

Excludes all liability for damages arising out of or in connection with your use of goods/services and the website. This includes, without  limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Refusal of Transaction
We reserve the right to withdraw any products from the website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this Website whether or not that product has been sold;
removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

To be eligible to purchase products on this Website and lawfully enter into and form contracts on this Website under English law you must:

Register by providing your real name, phone number, e-mail address, payment details and other requested information Stipulate a valid delivery address. Please note that PO box numbers are not acceptable Possess a valid credit or debit card issued by a bank acceptable to us.

By making an offer to buy a product, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to, your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual

Purchase Transactions
Purchases made on the site are for the personal or gift use of the buyer only and are not to be used for re-sale, commercial purposes or any other commercial benefit.

Payment
Payment can be made by Visa, Visa Electron, Master Card, Maestro, American Express, Solo and Switch debit cards. Payment will be debited and cleared from your account upon receipt of your order by PCL. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer.

Payment can be made by bank deposit; you will be given bank transfer details in the order confirmation email. Once we have received the payment we will dispatch you order for you. If the issuer of your payment card refuses to authorise payment to PCL, we will not be liable for any delay or non-delivery.

We take all reasonable care to make our Site as secure as we can make it. All credit card transactions on this site are processed using  HSBC, a secure online payment gateway that encrypts your card details in a secure host environment. At Venia Cosmetic we do not hold your credit card details on the website or our customer database.

To help ensure that your shopping experience is safe, simple and secure Venia Cosmetic uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the bottom of your browser and you can click on this to find out information about the SSL digital certificate registration.

Furthermore, we will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.

Delivery of Goods to You
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate and that there is somebody to sign for and take delivery of the goods from the delivery service used.

All orders within the UK are delivered using Royal Mail Special Delivery or an alternative carrier during Royal Mail industrial action. Delivery Charges:

Please click here to view full delivery charge details.

You will become the owner of the goods you have ordered when they have been dispatched to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

We make no promise that materials on our website are appropriate or available for use in locations outside the United Kingdom, and  accessing the website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

If your order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.

Exchange Rates
All exchange rate conversions are updated regularly.

Customers have the option to pay in GBP, US dollars, Euro orJapanese YEN. If a currency other than GBP is selected then the purchase price will be calculated and based on the exchange rate on the day of making the purchase.

Title
The title in goods will pass from us to you once you have received and inspected the goods and signed for them.

Cancellation Policy
Minimum 5 hours notice of cancellation required. Notification for instance, via email, mobile phone ‘text message’ and/or any other means will be accepted subject to confirmation in writing.

We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.

Refunds Policy
No refunds shall be offered, where the product has been opened, used or tampered with.

Availability
You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through the website. Redistribution or republication of any part of the website or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from the website will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Variation of Terms
We have the right to vary these terms from time to time, providing reasonable notice is given.

Logs
We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage  patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies
Like most interactive web sites this Company’s website uses cookies to enable us to retrieve user details for each visit and track browsing.
Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to/from the website
You may not create a link to any page of the website without our prior written consent. If you do create a link to a page on the website you do so at your own risk and the exclusions and limitations set out above will apply to your use by linking to it. We do not monitor or review the content of other party’s websites which are linked to from our website. Opinions expressed, or material appearing on such websites, are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices or content of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through the website yourself before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Intellectual Property Rights/Copyright Notice
You acknowledge and agree that all copyright, designs, trademarks and all other intellectual property and material rights relating to the website content, including Panache Cosmetic's Software and all HTML and other code contained in the website, shall remain at all times vested in Venia Cosmetic and/or are the property of their respective owners. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorised by Venia Cosmetic and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties.
Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed material to any other server, location or support for publication, reproduction and distribution is expressly prohibited.

Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General
The laws of England and Wales govern these terms and conditions. By accessing the website and buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English & Welsh courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.
Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any  Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of our goods/services and the website will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers' Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and ourselves. You're accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.


Copyright © Venia Cosmetic Ltd 2006 - 2018

PRIVACY & SAFETY

Our privacy policy sets out the basis on which you can visit and use the Venia Cosmetic.
Please read, understand and abide them carefully as they contain important information.
 

The following terminology applies to Privacy Statement
["Client", "Customer , ’You" and "Your"] refers to you, the person accessing the website and
accepting the Company's terms and conditions. "The Company", “Ourselves”, 'We" and "Us",

refers to Venia Cosmetic Ltd ("PCL"). "Party", “Parties”, or "Us", refers to both the Client
and ourselves, or either the Client or ourselves where specified.
 

Privacy Statement
Your privacy and the security of your personal information is our highest priority. We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure security and to provide the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.


We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. When you give us
information, it may be used for:
 

Administration of our site
The information you give us is necessary to enable us to fulfill your order,
make sure it is delivered correctly and to maintain your account.


Customer Service
We shall ask for your contact details, such as your email address and telephone number;
this enables us to answer any questions you have about using our website and
to notify you about the status of your order.
 

Direct Marketing
We want to keep you up to date on our latest products, promotional offers and events.
If you have agreed when you registered, we can inform you about these and other
services and events we offer by email, post or telephone.

 

Confidentiality

Venia Cosmetic Limited is registered under the Data Protection Act 1998 (our registration number is:)
and as such any information concerning the Client and their respective Client Records is stored securely and may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, if legally required doing so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. When relevant we shall issue Client's with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

In accordance with the Privacy & Electronic Communications (EU Directive) Regulations 2003 (PECR)
we will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail without your consent. Any emails sent by this Company will only be in accordance with your consent in connection with the provision of agreed services and products and clients will be notified on each and every subsequent occasion they have the option to unsubscribe from future emails at any time.

What Are Cookies?

​A cookie is a small file that is downloaded onto your computer when you visit a website.
It allows us to recognize and tailor our site to you and it won't harm your computer.

 

Opting Out of Cookies

​If you prefer, you can restrict, block or delete cookies by changing your browser settings
but that may mean that you won't be able to add and buy products from our store.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once
you agree, the file is added and the cookie helps analyse web traffic or lets you know when you
visit a particular site. Cookies allow web applications to respond to you as an individual. The web
application can tailor its operations to your needs, likes and dislikes by gathering and
remembering information about your preferences.
 

We use traffic log cookies to identify which pages are being used. This helps us analyse data
about web page traffic and improve our website in order to tailor it to customer needs. We only
use this information for statistical analysis purposes and then the data is removed from the system.

 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you 
find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies,
but you can usually modify your browser setting to decline cookies if you prefer. This will
prevent you from taking full advantage of the website.

WHOLESALE INQUIRIES

Note to retailers: If you are interested in stocking our products, please contact us via our contact form or by emailing us directly at customerservices@veniacosmetic.com

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

VENIA Cosmetic Ltd a privately-owned family business hereby declares that all products manufactured by VENIA Cosmetic Ltd are formulated, packaged and labelled in compliance with the Cosmetics Regulations (EC) No. 1223/2009 and its amendments in accordance with the European Parliament, also including the Cosmetic Products (Safety) Regulations 2008. All products manufactured by VENIA Cosmetic Ltd brands have never been tested on animals. VENIA Cosmetic Ltd has never conducted animal testing and has never commissioned any outside organisation to do it on our behalf. We also purchase raw materials entitled to be sold in the European Market, not known to be tested on animals as per the European Commission.

© 2018 by VENIA Cosmetic Ltd | United Kingdom | Reg. England. 10383896 | VAT Reg. 253 5483 96 | Contact: info@veniacosmetic.com