Question 1

Where can I find VENIA Cosmetic products?

Accepted Answer

Currently we are an online based company.

Question 2

When will I recieve my order?

Accepted Answer

We ship wordwide so it will depend on your location!

As an estimate these are our usual times:
 - UK and Ireland - 2 to 3 working days.
 - Europe - 5 to 7 working days.
 - Rest of the world - between 10 to 20 working days.
 
Please note that these shipping times are only a guideline and they can vary depending on how fast each country processes packages (Customs Clearance). 
 
For your peace of mind all our packages are trackable: as soon as you purchase your skincare products we will provide you a tracking number.
 
Read our full delivery policy here.

Question 3

How do I return my VENIA Cosmetic Order?

Accepted Answer

We hope you love the products as much as we do, however, if you need to return your order please reach out to us via the "contact us" form.
 
We will need to know the following:
 
- Order number
- Reason for return
 
Read our full returns policy here.

Question 4

What payment types do you accept?

Accepted Answer

We accept all major credit cards - American Express, Visa, MasterCard, Maestro & Paypal.

Question 5

Are VENIA Cosmetic products tested on animals?

Accepted Answer

VENIA Cosmetic believes that beauty products should be free from animal testing. 
At the core of our brand is a firm commitment to animal welfare.  That's why all our products are completely free from animal testing at every stage of development.  We believe in compassionate beauty, ensuring that no animals are harmed in the creation of our products.  Instead, we rely on advanced scientific methods and ethical testing alternatives to gurantee the safety and quality of our formulations.  By choosing our products, you're not only making a healthier choice for yourself but also standing up for the ethical treatment of animals.  We are proud to support a compassionate approach to beauty, where innovation meets responsibility.

Question 6

Does VENIA Cosmetic products contain Parabens?

Accepted Answer

We are proud to say our products are Paraben free! 
 
Please check the ingredient list on pack for the most up to date information. Alternatively, for more information on specific products please contact us.

Question 7

Does any of your products contain alcohol?

Accepted Answer

No alcohol is used in any of the Venia Cosmetic products.

Question 8

Are VENIA Cosmetic Products Vegan?

Accepted Answer

Yes our products are vegan.

Free UK DELIVERY ON ALL ORDERS!

Frequently asked questions

Where can I find VENIA Cosmetic products?

When will I recieve my order?

How do I return my VENIA Cosmetic Order?

What payment types do you accept?

Are VENIA Cosmetic products tested on animals?

Does VENIA Cosmetic products contain Parabens?

Does any of your products contain alcohol?

Are VENIA Cosmetic Products Vegan?